Privacy Policy

Last updated: 11 July 2026

AUCRM AI Pty Ltd ("we", "us") operates crmai-au.com and the AUCRM AI platform. This policy explains how we collect, use, and protect personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Data controller

AUCRM AI Pty Ltd, Level 12, 1 O'Connell St, Sydney NSW 2000. Email: privacy@crmai-au.com

2. Information we collect

• Account data: name, email, phone, company details
• CRM data: contacts, deals, communications, and notes you store in the platform
• Usage data: login logs, preferences, integration settings
• Website data: IP address, browser type, pages visited via cookies

3. How we use information

• Providing CRM and AI signal features
• Account management and customer support
• Improving deal scoring models
• Legal compliance and platform security
• Marketing (only with your consent)

4. Data storage

Customer data is hosted in Australian data centres. We do not sell personal information to third parties.

5. Your rights

You may request access, correction, or deletion of your data by contacting privacy@crmai-au.com. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC).